1Introduction
Byte Dimensions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (bytedimensions.nl / bytedimensions.com) or engage our services. We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Dutch privacy legislation.
2Data Controller
Byte Dimensions is the data controller for the personal data processed through our website and services. Contact details: Email: info@bytedimensions.nl Website: bytedimensions.nl / bytedimensions.com Country: The Netherlands KVK (Chamber of Commerce): 93510144 VAT number: NL005024059B92
3What Data We Collect
We may collect the following types of personal data: Contact form submissions: • Name • Email address • Company name • Project type • Message content Automatically collected data: • IP address • Browser type and version • Operating system • Pages visited and time spent • Referring website Client project data: • Business contact information • Project-related communications • Invoice and payment information
4How We Use Your Data
We use your personal data for the following purposes: • Responding to your inquiries and contact form submissions • Providing and delivering our software development services • Sending project-related communications and updates • Generating invoices and processing payments • Improving our website and services • Complying with legal obligations We do not use your data for automated decision-making or profiling.
5Legal Basis for Processing
We process your personal data on the following legal grounds under the GDPR: • Consent: When you submit our contact form, you consent to us processing your data to respond to your inquiry • Contract: When we process data necessary for delivering our services under a project agreement • Legitimate interest: When we process data to improve our website and services, or to protect our business interests • Legal obligation: When we are required to retain certain data for tax or legal compliance
6Data Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your data with: • Email service providers: To deliver communications (e.g., our email hosting provider) • Hosting providers: Our website and servers are hosted by third-party providers within the EU • Google Analytics: For anonymized website usage statistics (only with your consent) • Accounting services: For invoice processing and financial administration • Legal authorities: When required by law or to protect our legal rights All third-party service providers are contractually bound to protect your data and process it only on our behalf.
7Cookies & Tracking
Our website uses the following types of cookies: Essential cookies (no consent required): • Language preference • Session management • Cookie consent choice These cookies are strictly necessary for the website to function and do not require consent under the GDPR. Analytics cookies (consent required): • Google Analytics (_ga, _gid): We use Google Analytics to understand how visitors use our website, such as which pages are visited and how long users stay. This data is aggregated and not used to identify individual visitors. • Google Analytics cookies are only placed after you give explicit consent via our cookie banner. • You can withdraw your consent at any time by clearing your browser cookies or using the cookie settings on our website. We do not use advertising cookies or third-party tracking cookies for marketing purposes. Google Analytics data processing: • Provider: Google LLC • Data processed: anonymized IP address, pages visited, session duration, browser and device information • Retention: 14 months • Legal basis: Consent (Article 6(1)(a) GDPR) • More information: https://policies.google.com/privacy
8Data Retention
We retain your personal data only for as long as necessary: • Contact form submissions: Up to 12 months after the last communication, unless a project agreement is entered into • Client project data: For the duration of the project plus 7 years as required by Dutch tax law • Website usage data: Aggregated and anonymized; raw data deleted within 30 days After the retention period, data is securely deleted or anonymized.
9Your Rights
Under the GDPR, you have the following rights regarding your personal data: • Right of access: Request a copy of your personal data • Right to rectification: Request correction of inaccurate data • Right to erasure: Request deletion of your personal data • Right to restriction: Request that we limit how we use your data • Right to data portability: Request your data in a structured, machine-readable format • Right to object: Object to processing based on legitimate interest • Right to withdraw consent: Withdraw your consent at any time To exercise any of these rights, contact us at info@bytedimensions.nl. We will respond within 30 days.
10Data Security
We take appropriate technical and organizational measures to protect your personal data, including: • SSL/TLS encryption for all data in transit • Secure server infrastructure with regular updates • Access controls limiting data access to authorized personnel only • Regular security assessments of our systems While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
11International Data Transfers
We primarily store and process data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
12Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. For any questions or concerns about this Privacy Policy, or to exercise your data rights, contact us at info@bytedimensions.nl.